letRetroHelp center

Where can I view and download past invoices and receipts?

Access your Payment History table on the Billing tab to inspect invoice IDs, paid status, and download PDF receipts.

Problem This Solves

Access your Payment History table on the Billing tab to inspect invoice IDs, paid status, and download PDF receipts.

When to Use This

Sign in to your LetRetro workspace with permission to access billing records.

Prerequisites

  • Sign in to your LetRetro workspace with permission to access billing records.

Step-by-Step Instructions

  1. Navigate to Billing: Click Billing in the dashboard top navigation bar.
  2. Scroll to Payment History: Scroll down toward the bottom of the Billing page to find the Payment History section.
  3. Inspect Invoice Columns: Review the table featuring Invoice, Date, Amount, Status, and Receipt columns.
  4. Check Payment Status: Confirm the green paid status badge next to your invoice entry (e.g., #inv_0NqN).
  5. Download PDF Receipt: In the Receipt column on the right, click the download icon next to any transaction to immediately save the official tax invoice and PDF receipt to your computer.
  6. Accounting Details: Receipts include LetRetro's official corporate entity details, billing date, payment card last 4 digits, and transaction identifier for company expense reimbursement.

Expected Outcome

You can easily retrieve, review, and download PDF receipts for every billing transaction in your workspace.

Troubleshooting & Realistic Tips

  • Need company VAT / GST or custom tax registration numbers on your receipts? Update your details via the 'Manage payment method' portal.

Need a hand with this?

Contact our team for detailed instructions or help with your workspace.