letRetroHelp center

Plans & billing

What plans does LetRetro offer?

Explore LetRetro's Free, Pro ($15/month flat fee with 200 pooled seats), and Enterprise tiers without per-seat surprises.

4 min read

What features and quotas are included in each plan?

Compare feature allowances, board counts, AI limits, MCP allowances, and team collaboration capacity across all tiers.

4 min read

How does the pooled seats model work?

Understand how 200 pooled active members share Pro access across boards and teams without paying per-seat fees.

3 min read

How do I view my current plan and billing period?

Locate your active plan status, renewal date, and 30-day billing cycle under the dashboard Billing tab.

3 min read

How do I upgrade to Pro or request Enterprise?

Unlock unlimited boards, 200 pooled seats, and advanced AI features by upgrading your workspace.

3 min read

How do I cancel my subscription and what happens to my data?

Cancel self-service via the Billing tab, keep Pro until the cycle ends, and understand Free tier downgrade behavior.

3 min read

Where can I monitor my usage and monthly limits?

Check your 30-day rolling counters for AI docs, AI voice cards, trend analyses, canvases, and active seat pool.

3 min read

What happens when I reach a usage limit or monthly quota?

Learn how quota caps affect AI generation, canvas creation, and retrospective participation before the next reset.

3 min read

How do MCP server request quotas and add-on packs work?

Understand the 20,000 monthly Pro plan MCP request allowance and purchasing 10K extra request packs for $1.

3 min read

Where can I view and download past invoices and receipts?

Access your Payment History table on the Billing tab to inspect invoice IDs, paid status, and download PDF receipts.

3 min read

How do I update or manage my payment method?

Use the Manage payment method button on the Billing tab to update credit/debit card details and billing information.

3 min read