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How does the pooled seats model work?

Understand how 200 pooled active members share Pro access across boards and teams without paying per-seat fees.

Problem This Solves

Understand how 200 pooled active members share Pro access across boards and teams without paying per-seat fees.

When to Use This

An active LetRetro Pro workspace with team members collaborating across sprints.

Prerequisites

  • An active LetRetro Pro workspace with team members collaborating across sprints.

Step-by-Step Instructions

  1. What is a pooled seat? Traditional SaaS charges an escalating license for every single registered email address. LetRetro's pooled seat model provides a shared pool of 200 active participants across your entire workspace for a single flat $15/month fee.
  2. Who consumes a seat? A seat in the pool is counted when a team member joins, submits feedback cards, votes, or collaborates on an active retrospective or canvas board during the monthly billing window.
  3. Dynamic Member Turnover: Team members who do not participate in retrospectives during the current 30-day billing window do not tie down seats. You do not need to constantly delete or re-invite colleagues.
  4. Effective Cost per User: If your engineering department has 100 developers participating across multiple squads, your effective cost is only $0.15 per developer per month.
  5. Monitoring Your Seat Pool: Go to /dashboard/billing and check the Total Seat Pool indicator under Usage & Limits to view your active count (e.g., 1 / 200 pooled seats).

Expected Outcome

You understand how LetRetro's 200 pooled seats model eliminates surprise per-user charges while empowering your entire team.

Troubleshooting & Realistic Tips

  • Need more than 200 active members in a single billing window? Contact the sales team for Enterprise pooled tiers.

Need a hand with this?

Contact our team for detailed instructions or help with your workspace.