How do I upgrade to Pro or request Enterprise?

Problem This Solves

Unlock unlimited boards, 200 pooled seats, and advanced AI features by upgrading your workspace.

When to Use This

An existing LetRetro workspace on the Free tier or requiring expanded Enterprise capacities.

Prerequisites

• An existing LetRetro workspace on the Free tier or requiring expanded Enterprise capacities.

Step-by-Step Instructions

1. Open Workspace Billing: Navigate to /dashboard/billing from the dashboard top navigation bar.
2. Upgrading from Free to Pro: If your workspace is on the Free tier, click the prominent Upgrade to Pro button to open the secure checkout portal. Enter your corporate payment method to immediately activate the flat $15/month Pro subscription.
3. Instant Quota Activation: Upon successful checkout, your board limits lift from 3 to unlimited, your seat pool expands to 200 members, and your monthly allowances for AI docs (50), voice cards (100), and MCP requests (20,000) activate immediately.
4. Requesting Enterprise Capabilities: For organizations requiring custom SLAs, SAML / SSO (Okta, Azure AD), SCIM provisioning, dedicated customer success, or invoicing via wire transfer, click Contact Sales or reach out directly to the sales team.
5. Confirmation & Invoices: Once activated, your active plan card updates to Pro Plan ACTIVE and your initial invoice appears under Payment History.

Expected Outcome

Your workspace has successfully upgraded to Pro or engaged Enterprise sales for custom corporate onboarding.

Troubleshooting & Realistic Tips

• Workspace upgrades take effect immediately with zero downtime or disruption to ongoing retrospective sessions.